what is room service

Room service has been a hotel industry standard for a long time. Hotels with room service often belong to the mid-tier or are upscale, and as such, the expectations that come with offering round-the-clock food and beverages are big as well. The traditional model of offering in-room dining is not as profitable as it seems, and the cost is often passed down to the customer. Modernizing the ordering system and providing simple, yet delicious food at all times can greatly reduce pressure on the hotel kitchen, decrease costs, and give guests some great options to choose from. Offering in-room dining options can greatly enhance the customer’s experience and extend your hotel’s prestige.